Shipping policy

We currently offer shipping within the United States and Puerto Rico only.

Processing Time:

All orders are processed within 3–7 business days.

Custom or made-to-order pieces may take longer—please check the product description for details.

Shipping & Rates:

 

Shipping is available to Puerto Rico and all U.S. states.

Rates are calculated at checkout based on your location and selected shipping method.

Tracking Your Order:

 

Once your order ships, you will receive a tracking number via email or WhatsApp so you can monitor your delivery.

Estimated Delivery Times:

Puerto Rico & U.S.: 3–7 business days (after shipping)

Important Notes:

 

• Please ensure your shipping address is correct. We are not responsible for delays or lost packages due to incorrect addresses.
• We are not liable for delays caused by the shipping carrier once the package has left our hands.

 

Questions or special requests?

 

Feel free to reach out:

📧 alunajewelry.pr@gmail.com

📱 WhatsApp: (787)-408-2363